Former IBPAP President, and a veteran of Citibank, Dell, and Yahoo! joins the board of Infinit-O as it scales its finance and healthcare Agentic Operations.
New York, USA, 12 October 2026 — Infinit-O, the leading provider of business process optimization for small and medium organizations in the healthcare and investment management sectors, today announced the appointment of Jack Madrid to its Board of Directors.
Madrid brings more than two decades of leadership across financial services, technology, and the IT- Business Process Management industry. His operating career includes senior roles at global companies including Citibank, Dell and Yahoo!.
He most recently served as President and CEO of the IT & Business Process Association of the Philippines (IBPAP), the umbrella organization for the country’s IT and business process management sector. During his tenure, the industry surpassed US$40 billion in annual revenue and grew to 1.9 million employees in 2025.
“We are delighted to welcome Jack to our Board of Directors” said Richard Eldridge, Executive Chairperson and Co-Founder of Infinit-O. “He has built and led businesses across financial, technology, and services sectors, and has a deep understanding of how AI is reshaping the world.”
“I am excited to join Infinit-O, who has built its business around trusted partnerships and exceptional people, as it starts an ambitious next chapter. The team is talented, the vision is clear, and the values are closely aligned with mine,” said Madrid.
The appointment adds industry, operating, and governance experience to Infinit-O’s board as the company scales its finance and healthcare work. Madrid is also a member of the Institute of Corporate Directors.
About Infinit-O
Infinit-O helps finance and healthcare organizations run better operations. Founded in 2005, the company combines industry experts with AI to redesign and run agentic investment and healthcare processes. A certified B Corporation, Infinit-O is committed to results for its clients, opportunity for its people, and a positive social and environmental impact in the communities where it works.
Contact person: Jared Brueckner, Vice President, Sales and Marketing
Company: Infinit-O
Website: https://www.infinit-o.com/
